Gartner Magic Quadrant for Enterprise Conversational AI Platforms 2023 The dataset contains 900 multiple-choice reading comprehension questions based on short passages. The questions test for general language understanding without requiring external knowledge. The nature of multi-factor authentication varies depending on the communication channel that the customer is using (phone, webchat, mobile). An advanced conversational AI […]
Category Archives: AI News
Leveraging AWS JIC to build up technological strength, Eslitec introduces MantaGO to help companies address digital challenges
AWS, Google, Microsoft Battle Over $76B Q1 Cloud Market Share “We are forecasting that it will double in size over the next four years,” Dinsdale said. In Garman’s case, he was sharing advice rather than issuing a dire warning that developers will go extinct because of AI. His tone was optimistic, suggesting more creative opportunities […]
Customer Engagement In 2024: The Ultimate Guide
HubSpot debuts new AI-powered marketing and customer service tools While legal action based on a review is rare, it’s important to protect your reputation without “fanning the flames” trolls love. Almost a third of customers (28%) say they give up solving a problem if they can’t find the answer online by themselves. You can foun […]